Privacy Policy

The website Tree-Tube.com (hereinafter: the “Website”) is operated by Tree-Tube Ltd. (hereinafter: the “Company”).

The Company respects the privacy of users of the Website and acts in accordance with applicable law, including the provisions of the Privacy Protection Law, 1981 and Amendment No. 13 to the Law (hereinafter: the “Law”).

This document is intended to clarify how we collect, use, store, and protect personal information relating to you when using our Website and services.

1. Types of Information Collected

Personal information voluntarily provided: name, email address, phone number, contact details, and any other information entered in contact forms, requests for quotations, orders, or registrations on the Website.

  • Technological information automatically collected: IP address, browser type, access time, cookies, usage data, and general location data.
  • Technical and business information relating to projects: requests for technical information, professional questions, product feedback, files or plans uploaded or submitted by you for the purpose of receiving consulting, planning, installation, or customization services for the Company’s products (such as TreeTube™, RootBox, etc.).

Providing personal information is not legally required and depends on your choice.

2. Purposes of Processing Information

  • Operating the Website and providing the services and products offered on it.
  • Handling inquiries, orders, quotation requests, and technical support.
  • Improving, developing, and tailoring the services, products, and Website to user preferences and project requirements.
  • Marketing and communication with potential customers, including through social media platforms (such as LinkedIn, Instagram).
  • Compliance with legal requirements, including regulatory obligations, taxation, record-keeping, and enforcement of the Company’s rights.

3. Legal Basis for Processing Information

Information processing is carried out in accordance with the law, including on the basis of:

  • The user’s consent;
  • Fulfillment of contractual obligations;
  • The Company’s legitimate interest in operating and improving the Website;
  • Compliance with legal obligations imposed on the Company.

4. Data Retention and Security

  • The Company implements accepted information security measures to reduce the risk of intrusion, leakage, and unauthorized use of information.
  • Personal information will be retained for as long as it is required for the purposes for which it was collected or for compliance with legal requirements, after which it will be deleted or used only in a non-identifiable form.

5. Sharing Information with Third Parties

The Company will not transfer personal information to third parties unless one of the following applies:

  • Explicit consent has been given;
  • The transfer is required for providing the services on the Website or in the Company’s projects (such as involving suppliers, subcontractors, or technology partners);
  • The transfer is mandated by law or by order of a competent authority;
  • The transfer is required in good faith to protect the rights, property, and security of the Company or a third party.

 

Processing may take place outside of Israel (including in EU countries or the USA). In such cases, the Company will ensure that an adequate level of data protection is maintained in accordance with the law.

6. User Rights

In accordance with the Law, the user is entitled to:

  • Review personal information collected about them and request its correction or deletion;
  • Request cessation of the use of information for direct marketing purposes;
  • Contact us regarding any matter relating to this policy using the contact details in Section

7. Cookies and Tracking Tools

The Website uses cookies and tracking tools from both first and third parties for the following purposes:

  • Proper operation of the Website;
  • Enhancing user experience and personalizing content;
  • Collecting usage and statistical data (including via analytics tools);
  • Targeted marketing and advertising on social media.

Users may configure their browser to block cookies, although this may limit some of the Website’s functionalities.

8. Minors

The Website is not intended for minors under the age of 18 without parental consent, and the Company does not knowingly collect personal information from minors.

9. Contact

For questions, requests to exercise rights, or inquiries regarding this policy, you may contact us by email:

info@tree-tube.com

10. Changes to the Policy

The Company reserves the right to update this Privacy Policy from time to time. Any material changes will be published on the Website, and your continued use of the Website after such publication will constitute your consent to the updated policy.